Showing posts with label verizon etf. Show all posts
Showing posts with label verizon etf. Show all posts

Thursday, May 27, 2010

"Bill Shock" Experienced By One In Every Six Cell Phone Users.

http://snapvoip.blogspot.com/
Looks like Bill Shock is more common than we assumed, according to a survey done by FCC and the subsequent report. It is evident that carriers are using every possible way to lift their bottom line very high!, from the various amounts charged to customers as seen from above.
17% of American adults with a personal cell phone said that at one time their cell phone bill increased suddenly from one month to the next, even though they had not changed their calling or texting plans.
88% said their cell phone company did not contact them after their bill suddenly increased.
84% said their cell carrier did not contact them when they were about to exceed their allowed minutes, text messages, or data downloads.
It turns out that about 30 million cell phone users had price hikes without changing their plans for  calling or texting. Almost all of these customers were not contacted by the carrier regarding the hike or the jump in the bill.
In addition, people were not clear about the ETF's (early termination fees) charged by these carriers and was not limited to cell phones, broadband services were also a part of the early termination scheme.;
For those with personal cell phones, 54% said they would have to pay an ETF and 18% did not know whether they would have to pay a fee.
For home broadband customers, 21% said they would have to pay an ETF and 38% did not know if they would have to pay a fee.
You can find the complete report at FCC

Sunday, November 15, 2009

Verizon Drops The Ball, Droids Aren't That Attractive Anymore!

Verizon Droids Suck snapvoip.blogspot.com
For short while I was bit blinded by the Droid Ads and thanks to engadget, it all cleared up now! People who were thinking they were getting one leg up on iPhone and AT&T services has something new to look at, Verizon's contracts and ETF! Verizon has just managed to make a fantastic phone like the Droid a dud! Where is the FCC customer protection? If you cancel a Verizon contract on 23rd month, you still will have to pay $120 according to the following clip from Verizon rules.


I do not need to say much after that, I guess. So it is an Android on T-Mobile seem to be the best deal now, or is it?.
engadget