Wednesday, May 20, 2009

SwitchVox Developer Central


SwitchVox / Digium

Digium, announced the Switchvox Developer Central, an online community for developers who are integrating voice and web applications using the Switchvox unified communications solution. Switchvox is a part of Digium’s family of voice over IP (VoIP) phone systems and solutions for small and mid-sized businesses (SMBs).

Complete Press Release and Media Kit;
05.19.2009 – HUNTSVILLE, Ala.--Digium(R), Inc., the Asterisk(R) Company, today unveiled Switchvox Developer Central, an online community for developers who are integrating voice and web applications using the Switchvox unified communications solution. Switchvox is Digium's family of voice over IP (VoIP) phone systems for small and mid-sized businesses (SMBs). Switchvox systems, which are based on the open source Asterisk telephony platform, are cost-effective, easy to use and full of features that are typically found only in expensive PBXs.

Available since April, Switchvox SMB 4.0 includes the new Switchvox Extend API. This new toolset lets developers integrate Switchvox with their business applications using an XML API, IVR management tools and event notifications. Utilities such as Fire Dialer, the click-to-call extension for Firefox, or the Switchvox Outlook Plugin are examples of the applications that can be created using the Switchvox Extend API. The newly released API is currently in beta.

Switchvox Developer Central is a website for developers to connect with one another to share ideas and solve problems. It includes a wiki containing all documentation for the Switchvox Extend API, a forum for ongoing discussion, a blog for the Digium engineering team to post news to the community, and tools to simplify development and testing. Digium’s new developer crossroads, http://developers.digium.com, lets users choose their development platform or path—Asterisk.org if they want to contribute directly to the open source software or Switchvox Developer Central if they want to integrate with Switchvox using the Switchvox Extend API.

"The Extend API was one of the most important new capabilities released in Switchvox SMB 4.0 and we want to provide documentation for it in a living format," said Joshua Stephens, general manager of Digium's San Diego operations, where Switchvox is developed. "An administrator or reseller of a Switchvox system can integrate their phone system with a custom web application that's completely tailored to their business or an employee's job function. If they have the skills to create the web application, integrating with Switchvox will be easy because they can use whatever programming language they're comfortable with, so there's virtually no learning curve or specialized knowledge required. If they've worked with any web-based API before, this is going to look really familiar, so they should be able to ramp up quickly."

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